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#29 The HP Way: How Bill Hewlett and I Built Our Company

Founders

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The Perils of Socialization

By 1990, we faced a crisis. Committees had taken over the decision-making process at HP and decision cycle times had ballooned. Problems needing a prompt and intelligent decisions were being referred through level after level of management with unwieldy committees. Decisions were often postponed for weeks or even months. The paralysis was spreading to areas of the company that had nothing to do with computers. And this is where they're fixing it now.

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