Harnessing Generative AI for Organizational Success

Managing technological change in an organization — particularly a large and complex one — has always been challenging. But thanks to the rapid adoption of AI in all kinds of spheres, from knowledge management to software development to content creation, it's becoming more difficult than ever. How do you strike a balance between governance and safety and autonomy and empowerment? How should teams be structured and how should they work together?

In this episode of the Technology Podcast, Matthew Skelton and Manuel Pais — authors of the influential Team Topologies book — join hosts Birgitta Böckeler and Ken Mugrage to discuss what AI means for organizational design. They discuss how AI is changing team capabilities, what it means for cognitive load and knowledge sharing and how to ensure there's structure and control without constraining experimentation and creativity. 

With the second edition of Team Topologies set to be published in September 2025, Matthew and Manuel used the conversation to explore the evolution of their ideas and what they've learned from working with and listening to the stories of many different organizations around the world.

Learn more about Team Topologies: https://teamtopologies.com/