SaaStr 745: Mastering SaaS Sales Hiring, Customer Retention, and Growth with OpenAI, Retool, and 20VC

Dominic Grill, Head of Technical Success at OpenAI, and Eleanor Dorfman, Head of Sales at Retool, answer some of the most pressing questions from Harry Stebbings, Founder at 20VC, about mastering the customer lifecycle, how roles and motions in sales and post-sales have changed, the role of AI in sales, and some of the biggest lessons learned at these hyper-growth companies.

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Join us in 2024 at:

SaaStr Annual: Sept. 10-12 in the SF Bay Area. Join 12,500 SaaS professionals, CEOs, revenue leaders and investors for the world's LARGEST SaaS community event of the year. Podcast listeners can grab a discount on tickets here: https://www.saastrannual2024.com/buy-tickets?promo=fave20

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This episode is sponsored by Pendo, the all-in-one product experience platform.

Pendo helps your users do the things you really want them to do. You can try Pendo for free at Pendo.io/saastr and check out Mind The Product, the community for product people like… us.

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