Celeste Headlee (@CelesteHeadlee) is the host of On Second Thought at Georgia Public Broadcasting in Atlanta and has been a host and correspondent for NPR and PRI since 2006. She is the author of We Need to Talk: How to Have Conversations That Matter.

• Why listening in the right way is the key to improving what you have to say.
• Ways to correct the bad advice you’ve picked up about having good conversations.
• How we can put our cognitive biases in check.
• What it takes to have productive disagreements instead of shouting matches.
• Surprising ways your smartphone affects the quality of your conversations — even if it’s off.
• And much more...

Full show notes and resources can be found here: jordanharbinger.com/423

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