The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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The Power of Inquisitiveness

I think of life in some ways as a video game and I just want to keep leveling up and getting better at what I love. And if that's something you want to do, then I think it's absolutely this master key that unlocks so much of that. In terms of the work you do as an investor, what is the typical decision making process like a black ladder? Do like, would you, would you find that a lot of your decisions are kind of informed by that design perspective? It, I mean, I definitely bring that angle to the table.

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