Blending AI and Human Touch
Startup Hustle
00:00
The Importance of Emotional Intelligence
"I think that I call closing is really important. That is where the human touch comes in," she says. "When you come down to like converting the customer or like call it customers, that emotional intelligence is really important." The author was using transcription technology at the time of her first two books but now uses an AI system called GPT.
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