
Depthfinding: Twilight Zone - Where Work Happens
At Work with The Ready
Navigating Organizational Dynamics
This chapter delves into the complexities of decision-making and emotional dynamics within organizations, highlighting the perils of oversimplifying problems posed by new leadership. It discusses the ‘Midnight Zone’ of underlying issues related to change and employee sentiment, while also emphasizing the importance of collective responsibility in overcoming challenges. The conversation balances themes of nostalgia, resistance, and the necessity for flexible thinking in addressing customer needs and organizational growth.
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