The Greatness Machine cover image

139 | Chris Voss | Hostage Negotiation Tactics for Everyday Life

The Greatness Machine

00:00

Negotiation Skills - How Do You Get Rid of Negatives?

There's a thing that we call a cold read, which is reading a person's emotions in a moment. So whatever you read of the emotion on the person you're seeing, it looks like you're really dealing with something right now. Emotion drives decision, good or bad. And if the negative emotions draw it, you don't deny them. You call them out. It's the most effective way to get rid of negatives.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app