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2min chapter
How I Travel: Rafat Ali Featuring Jason Clampet
The Skift Travel Podcast
Frustrations with Hotel Usability: Hooks and Lighting
This chapter discusses common usability issues in hotel bathrooms, specifically the absence of practical features like hooks and towel racks. The speakers also critique the complexity of modern lighting controls in design-oriented hotels, stressing the need for usability in hospitality settings.
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