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Going Lean: Health and the Toyota Way

Discovery

CHAPTER

Applying Lean Principles in Public Services

Exploring the challenges and transformations in implementing lean management principles in public services, with a focus on the healthcare sector. Examples from hospitals reveal the shift towards continuous improvement and the importance of human development for enhancing patient care. The chapter emphasizes the application of lean principles, such as waste reduction and standardized work, to improve efficiency and value flow.

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