SaaStr 657: Gainsight CEO Nick Mehta Shares His Top 10 Mistakes in 10 Years of Running Gainsight: Part 2
The Official SaaStr Podcast: SaaS | Founders | Investors
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How to Overcome Frustration on Your Team
I see so much lashing out in 2023. I mean, vendors lashing out of customers are leaving. But do you from a best practice perspective from gainsite? Have you learned a rule to put in place to mitigate this? To have is there a magic idea for offboarding? Is there something so that you can stop the frustration the team might have and not accidentally vent on customers? Yeah, I think there's a few things. You don't want your team to feel bad themselves.
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