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#095 - Holding the Calm with Hesha Abrams

The Workplace Communication Podcast

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What's the Biggest Skill You Learned as a Media Professional?

The number one is speak into the ears that are hearing you. There was a famous behavioralist named Edward Maslow. He said, if all you have is a hammer, all you will see are nails. Once you know what somebody is, you speak in that language to them. It's like WD-40, greasing the tracks to make something work better.

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