The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

AI in the designer's toolbox: Shaping the future with ChatGPT

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Introduction

On this episode, we're joined by some of the people who have actually been doing applied design work with chat GBT and large language models to build real products that solve real issues for customers. Emmet Connolly, Intercom's VP of Product Design, Molly Mahar, Staff Product Designer on our Machine Learning Team and Gustav Surillis, a Senior Principal Product Designer. They reveal what we've been learning about the future of AI-powered interfaces and how chat GBT will shape product design in years to come.

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