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4min chapter
How Mastercard is Training Employees for the AI Era
HR Leaders
Intro
Andrew from MasterCard discusses the feedback process between people leaders and employees, highlighting the focus on delivering a delightful employee experience through operational excellence. The chapter also explores parallels between retail evolution and potential HR transformations, emphasizing the need for seamless digital experiences in the workplace.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode