Communicating Professionally - I'm Fresh Out of College, Am.

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When you're in college and just growing up, there is a certain tact that you use as far as respectful. But i've noticed that when you get into the professional world and you have a strong disagreement with someone, you need to almost choose your battles. In fact, i just came across a emal the other day in our conversation wherea a lady sent back a rather a conniving, and, let's just say, undermining email to me. If i wasn't cautious and really understood what the implication of my actions would i would just fire back and say something i probably would regret. So being able to continue to refine and develop that skill of communicating professionally, and particularly being able

Matt Ross: Liberty Mutual Welcome to the second episode of Coaching Skills for Leaders! Special guest this week: Matt Ross from Liberty Mutual How did things go with the listening assessment from the first episode? If you missed it, download the PDF here. How to start coaching someone: This is a huge missed opportunity for a lot of leaders. Leaders start teaching a new skill, and that's it…before getting to know someone and without connecting it to the other person's goals/desires. The model for how to start coaching someone: F - Future R - Reality O - Obstacles M - Meaning What to listen for in the interview with Matt Ross: 1) FROM model 2) This shouldn't be an interrogation...you can jump around 3) The importance of silence Interview with Matt Ross Contact Matt Ross at this link What I would do if I was Matt's manager? I'd want to talk in terms of how the tasks he's working on connect with his goals. If those opportunities weren't there, I'd do my best to create those opportunities for Matt. This doesn't take long...the entire interview was 14 minutes and could have been shorter. Three reasons leaders skip doing this: They don't know they should do it (but hopefully you see how helpful this can be) They don't know how to do it (but now you do!) It takes too long (not really, per our example) And a final reason right now, they don't have to do it because of the economy. However, at some point better times for employees are coming and those that aren't led well will move on. In 2010, Harvard Business Review reported on statistics for high potential employees. They reported that: 1 in 3 high potential employees admit to not putting all their effort into their job 1 in 4 believes they will be working for another employer in a year Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.