Topics Covered In This Episode:
- How to know when is the right time to create SOPs for your business processes (Don't do it too early or too late. Find the Goldilocks moment when you have a proven process and enough people to benefit from standardized procedures.)
- Keep your documentation simple. Adopt a minimum viable approach to SOPs. Focus on essential task lists or checklists rather than overly detailed plans. Tailor your documentation to different roles and use videos or screen recordings to transfer knowledge effectively.
- Balance risk and reward: Delegate tasks while considering the potential risks. Foster a culture of trust and continuous learning. As your team grows, add an operations manager or department head to ensure consistent quality and project management.
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https://s.bcast.fm/business-unfiltered-with-chris-mercer-and-jeff-sauer?episode=4n90yl58
