How Do We Treat Excuses?

i was giving a presentation on this recentlyad and somebody asked me afterwards. He said, i love all these ideas, but what about the students whose family members are always dying? I thought, well, it seems to me that there's something else going on' 'I would rather take the chance of being gullible and having a student lie to me about a family member dying, than take the other chance,' she says. We have these assumptions in mind, our students are at the centre,. We respect them and we trust them.