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How to Set Up — and Learn — from Experiments

HBR IdeaCast

CHAPTER

The Power of Experimentation in Business

This chapter explores the vital role of experimentation in driving business value and revenue, using real-life examples from companies like Bing and Booking.com. It discusses the cultural and infrastructural obstacles organizations face in implementing effective experiments and emphasizes the need for humility in decision-making. Additionally, it highlights how a supportive culture around experimentation can lead to innovative insights and improved business outcomes.

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