A Mindfulness Approach to Customer Service

The other one that i've taken on in the past year is any customer service experience you have that is profoundly negative. My friend j walker, who knows a lot about the aviation industry, said, one out of six experiences with us. Aviation is a customer service failure. I mean, most of the people that they're encountering are, on some level dissatisfied ye showing up to their world happy. And so, like, simply taking that posture completely changes the way you interact with that person. It doesn't even really require a huge mindfulness insight. Ye, ands it doesn't entail mindfulness at all. You could get the benefit of that new framin without ever having heard of mindfulness