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Episode #36: Interview with Wendy Jephson

Naturalistic Decision Making

00:00

NDM Methods

I met Dr. Tootie Taylor, who is a big NDM practitioner and in the human factors as well as applying safety. She has a startup called Island B where she's providing consultancy services to improve safety in high risk organisations. So we went into a very large asset manager and ran interviews. And what you can pull out from people through the questioning methods and capturing that information just lays out the picture for you of the world.

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