Timed bombs: Israel’s pre-election attack on Iran
The Intelligence from The Economist
AI Revolution in Customer Service
This chapter examines the integration of generative AI in customer service, particularly in call centers, and its impact on enhancing customer experiences. It discusses the balance between innovation and skepticism, highlighting the challenges and concerns of both consumers and workers regarding AI's role in the industry.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
