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Sam Lambert, CEO of PlanetScale: dropping the free tier was a great decision

Scaling DevTools

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The Impacts of Ending the Free Tier

This chapter explores the strategic decision to eliminate a free tier for a database service, examining its effects on customer satisfaction and business sustainability. The speaker reflects on the nuances of workload types and the potential benefits and drawbacks of offering a free service. Ultimately, the discussion underscores the importance of maintaining a focus on value and quality in the pursuit of a successful business model.

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