Building Great Marketing Starts with Great Customer Success
Gain Grow Retain
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The Dark Funne and Customer Content
The buyers that are out there these days are going to their peers, through communities, through social. The goal is to map out all our customers who hold influence within these communities and empower them. We're actually in a comp of members on the community team off maintaining a community health score. It's about the process. It provides value to everyone. And then they might say, we use chilly piper for this.
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