Capital One's innovation lab uses journey maps to understand customers and how those customers solve their needs. Jennifer Lopez: "We'd like to take the ideas out of one's head and put it on the page so we all know we're talking about the same thing" We'll be back in a moment afterward from our premier partner capital one business.
What’s harder about entrepreneurship than most people realize? How do you overcome your own doubts? Can you really trust your team? In this special episode, Reid Hoffman and Masters of Scale executive producer June Cohen gather five of their favorite guests – Brian Chesky, Tyra Banks, Angela Ahrendts, Sallie Krawcheck, and Franklin Leonard — for a raw, honest, open dialogue filled with nonstop insights on those questions and many more. Sharing personal confessions and in-the-trenches stories, Reid’s guests provide unforgettable lessons from their leadership journeys. In commemoration of Reid’s 100th episode.
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