Fixable: Kelli - “How do I deal with a communication breakdown?"
TED Business
00:00
How to Foster Communication in a Complicated System
Francis: "I would say that part of the communication is transparency. So why are we doing it? And I think if the patient's new why, if you knew why" Kelly: "How do you foster communication in a very complicated system where you're not at the top of the hierarchy?" Francis: "There were moments of light and truth and beauty in some of the relationships between doctors and nurses."
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