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CM 198: Eric Johnson on the Science of Decision-Making

Curious Minds at Work

CHAPTER

Choice Architecture

A lot of design is going to be done just because someone thinks that's the better way. People are unaware of the influence they have as choice architects. You'd like to say being first is always best, but i would think about the time you are at a restaurant where someone's giving you an oral menu. So it depends on things we knowii, it a great question.

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