How to Be a Better Listener

Most people in the world know they need to be better listeners, but very few people want to be. Listening is one of the most powerful things that you can do as a leader. If you think all the brains are in your office or in your head, you're really in trouble. But if you realize that it's we, not me, and you need your people beyond your team, listening is got to be one of the best tools for leadership.