Product Thinking cover image

Episode 224: Why Empathy Is a Product Superpower with Somer Simpson

Product Thinking

00:00

Embracing Chaos: The Art of Empathy in Product Management

This chapter discusses the dynamic and often chaotic nature of product management, highlighting essential traits needed for success, such as empathy, curiosity, and tenacity. It emphasizes the importance of self-reflection and maintaining a balance between customer needs and business value, drawing connections between personal fulfillment and professional engagement. Through insights into fostering ongoing relationships with customers, the chapter encourages product managers to embrace continuous learning and actively seek to understand their customers' perspectives.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app