The Role of the Design Leader in Creating a Different Culture

The design leader is sort of the WD-40 that has been squirted into the squeaky hinge, right? And that's all used up. Design leaders in particular, maybe because they're so new to it, don't recognize that they actually do have power and they can set boundaries. I think there are opportunities, when you mentioned pragmatism, right? I think pragmatism is a helpful concept to rest on. A better recognition of one's own power in the dynamics.