Building a Successful Community Team

Our guest Jennifer Sable Lopez has led the communities for Moz, WeLocalize, and is now the Director of Community for OutSystems, a low-code platform that provides tools for companies to develop and manage enterprise applications. Our host David Spinks and Jen talk about how to build a community team, and how to set that team up for success using each team member’s strengths. Jen explains how to discover an individual’s strengths through training and describes which are best for particular community team roles. Jen describes the steps that she takes to uncover someone’s strengths and get them into the right position. Give this episode a listen to find out what roles you and your teammates should take on in your community. Who is this episode for?: Community builders who are starting an in-person and online community for B2B Companies 3 key takeaways: - Jen explains how training her new hires in a wide array of skills and seeing where they did their best work allowed her to understand and utilize their strengths. - How teams can effectively communicate about their strengths and weaknesses to optimize support and cohesiveness within the team. - Jen understands that community professionals are often asked to take on more work than one person can handle.