The Importance of Interaction Design

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I'm a huge advocate of visual design. And I've seen really good goal directed visual design, and it is awesome. It has a huge positive effect on the product, but it's not interaction design. Visual design is not about reconceptualizing electronic health records out of the possession of the health provider to the possession ofthe health consumer. Okay, that ain't visual design. User interface design is hugely important, vitally important,. But it's not the same thing as reconceptualize what the product does, who it does it for and why.

Alan Cooper teaches us what it means to be a good ancestor. He enlightens us to why it’s so hard to build good software. He reveals how money trumps good UX and ethics far too often. He explains why UX is not about finding the best location for a hamburger menu, but about solving the big problems that exist for the user and the business. He also inspires us to consider (and potentially redirect) the footprints we’re leaving now, for the generations to come.

Should designers code? (4:40)
Specialization vs. generalization (7:41)
How do designers get business on board with building great products? (13:19)
How do you be a good ancestor? (25:30)
Ancestry Thinking (41:06)
What does the future of UX look like to you? (44:01)
What advice do you have for aspiring UX designers? (53:13)
What do you want your legacy to be? (57:16)

Check out the detailed show notes including the transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/053-2

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