Tips for How to Prototype a Service
Creative Confidence Podcast
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Prototyping Policy Change
Policy design is a dialogue between the actual services that you're delivering and the policies that you're creating. It's perhaps as much about the construct within which people are working, says am. The sort of mechanisms that allow for that to happen are eminently designable. And so i think there are certain things that start to extend out to that larger organization or that larger system,. but that the service design can inform.
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