This chapter discusses the complexities and challenges of managing difficult scenarios in dentistry, including bringing personal equipment, providing locums, refunds, and contributions to dental treatments. The importance of communication and finding win-win solutions is emphasized. The chapter also highlights the steps involved in managing cases requiring potential root canal treatments.
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Transcript
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Transcript
Episode notes
“It didn’t hurt before YOU drilled it!” – sound familiar?
Of course it does! It’s such a real world WEEKLY dilemma for Dentists all over the world.
That heavily decayed and/or cracked molar was destined to start hurting the moment you touched it.
How should you handle these scenarios? How can you prevent them in the first place? What if you’re patient is upset?
To tackle this scenario I’m joined by Dr. John Swarbrigg and Dr. Neel Jaiswal – two of the nicest guys in dentistry!
How do we dodge the pitfalls before they even appear? The secret sauce lies in a personal and detailed consent process. Informed consent allows you to set expectations, which saves time, money, and ensures smiles all round. And hey, we also talk about mitigating situations when things go a bit wonky – because let’s face it, we’re all human!
If you’re in need of a new indemnity quote, use the link www.protrusive.co.uk/insurance to get £100 off with PDI (and see how much you save by moving away from traditional and out-dated indemnity agreements).
Highlights of the episode: 00:00 Intro 01:32 The Protrusive Dental Pearl 02:45 Dr. Jonathan Swarbrigg 05:50 Dr. Neel Jaiswal 07:17 Scenario: Painful Pulpitis after Treatment 08:31 ‘The 4 Rs’ 13:13 Save on Dental Indemnity 14:23 Getting to know your patient 16:36 Consent process 21:15 Issues and complaints 25:59 Who foots the bill? 31:38 Final remarks 38:16 Outro