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Intercom’s approach to a great on-call experience | Brian Scanlan (Intercom)

Engineering Enablement by Abi Noda

CHAPTER

The Impact of Being on Call on Your Life

The on-call compensation which we've already discussed earlier and of course this is a volunteer model that you rolled out but you did decide to compensate engineers. I read something where you wrote that at least at the time had decided on a flat rate for each on-call shift of 1000 euro before CACs in Ireland. Well thanks for that in-depth explanation I personally found that really interesting and insightful another topic that I know came up in your articles and discussions around this was the the on- call compensation.

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