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Finding Your Tribe, with Seth Godin

The Growth Playbook

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Shifting Mindset and Empathy in Sales

This chapter emphasizes the importance of understanding the customer's needs and having empathy in sales. It discusses the impact of mindset and empathy on sales success and shares personal experiences of shifting from a scarcity mindset to an abundance mindset. The chapter also highlights the significance of connecting with customers, putting the customer first, and being aligned to purpose.

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