🍤 “The empathetic peel” — Chili’s shrimp turnaround. Ferrari’s bank robber. Train derailment profits.
The Best One Yet
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The Saucy Shrimp Solution Saves Chili $6 Million a Year
Slam and Sam: Chili's has found empathetic efficiency. Instead of firing, they found a different shrimp to peel. They became efficient without laying anybody off. And the diners never even noticed.
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