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YC Founder Firesides: Gusto on building for new verticals
Y Combinator Startup Podcast
Payroll Is Not Just Technology, It's Also Operations and Service
I think what you want in very valid customers like truly understanding your different customer segment and their needs. For us, it's gusto and gusto needs to be absolutely freaking delightful and awesome and fun to you. I mentioned in the beginning that payroll is not just technology, it's also operations and service. And I think that idea that concept actually applies to other places too.
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