2min chapter

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#143 CEO HashiCorp, Dave McJannet: Phase Shifts

Grit

CHAPTER

The Importance of Customer Satisfaction

The things that kept me up at night was the customer stuff. You start to realize just how profoundly important your stuff was becoming. Then you're like, Whoa, are we really ready for this? And like we could put Netflix down type thing. It's a very weird double edged sword, isn't it? Yeah, it gets really real.

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