Empathetic Leadership and the Art of Individual Connection

We are near calendar year-end which means that "review season", --the less-festive second cousin to the holiday season-- is here or coming up for many. It can take up a lot of time (and energy), which is why, perhaps, at this time of year, we field a *lot* of questions on efficacy of reviews and review systems. To gain inspiration, we turned back to this conversation we had last year with behavioral scientist Matt Wallaert. Matt helps us distinguish between coaching, 1 on 1s, and reviews, which often get all bundled up into one year-end conversation but really are meant to accomplish very different things. Not only that, treating a review as a review of the person, or a coaching session, can create a lot of confusion and quickly demotivate. Matt helps us with a few ideas of how to spend this valuable time with our teams more effectively. Let's jump (back) in with Matt.