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How AI, OTAs, and Shifting Consumer Behavior Are Reshaping the Industry

The Skift Travel Podcast

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AI in Travel: Disruption and Opportunity

This chapter explores the influence of large language models like ChatGPT on the travel industry, specifically detailing Airbnb's unique approach to technology. It examines consumer behavior trends, AI's evolving role in trip planning, and the challenges of initial adoption phases, concluding with a humorous look at potential travel mishaps from AI reliance.

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