
Kristin Lemkau (JP Morgan Chase) | Chase What Matters to The Consumer
The CMO Podcast
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The Impact of JPMorgan Chase on the Economy
Serena Williams: JPMorgan Chase has a number of initiatives that are having an impact. She asks you to react with whatever comes to your mind, word, phrase, feeling or emotion. The first one is advancing cities; the second is new skills at work and the third is customer obsession. Williams: We're shamelessly ripping off Amazon's language because they talk about customer obsession in a way that's really clarifying.
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