Artificial Physicality (Drew Austin)
Hope in Source
Consumer Spaces and Digital Interactions
This chapter examines the rise of exclusive consumer spaces within urban settings, drawing parallels to airport lounges and discussing personal experiences at notable venues like the US Open and Manhattan. The speakers reflect on how brands like American Express and Starbucks create a sense of belonging through physical environments, while also analyzing the challenges of replicating serendipity in digital interactions. It emphasizes the nuances of consumer relationships in both physical and digital realms, exploring how modern spaces shape social dynamics and everyday experiences.
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