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What Customer Service Should Mean for a City

The Strong Towns Podcast

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A New Neighbor Moves In

"I live in a small town in the middle of Minnesota. We are, should I say this or not? I'm not going to, I don't want to stereotype my community," he says. "Let's just say that the new neighbor did not fit the, the kind of vibe of the neighborhood." He adds: "They didn't make it easy, but making it easy should not be a prerequisite to being a warm yourself"

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