Wisdom From The Top with Guy Raz cover image

Best Buy: Hubert Joly

Wisdom From The Top with Guy Raz

00:00

How to Take Price Off the Table

Before he joined the company, I took the time to assess the opportunity. And after I had joined with the team, a diagnosis was developed. The company's problems were essentially self-inflicted because poor quality of service. It also saw that those tours, if well run, had a big positive role to play.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app