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The Unseen Power of Branding

Australian Business Podcast

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The Power of Branding in Service Industries

This chapter explores the significance of branding for service-based businesses, illustrating how strong brand recognition can lower customer acquisition costs while attracting talent. It discusses strategies for measuring the success of a rebrand using customer feedback and emphasizes the importance of aligning brand values with a company's digital presence. Through real-world examples, the narrative highlights the necessity of engaging with customers during the branding process to foster loyalty and ensure market fit.

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