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9min chapter
Smart Customer Retention Tactics You Can Use | The Letter 008
James Sinclair's Business Broadcast podcast
Emotional Engagement: Lessons from a Santorini Jewelry Shop
This chapter shares a personal experience from Santorini that highlights effective customer retention strategies. By focusing on exceptional service and emotional connections in a boutique jewelry shop, the speaker illustrates how small businesses can foster loyalty and encourage repeat visits.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode