The Power of Empathy in Business and E-commerce Success

In today’s episode, I speak with the Datto team on what it takes to elevate businesses. I speak on the importance of putting out content for the world to see and what it takes to win in 2021. The bottom line is If you want to win, be nicer. If you want to win in 2021, have more compassion. If you want to lead in 2021, lead with your heart, not with your head or wallet. It's not fluffy, it's about winning. I believe that kindness, compassion, etc for your employees, customers, etc is the foundation. The world is transparent. Lead with your soft skills. Do you think soft skills are the winning factors in business?

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