
Mastering Conversations: Say the Right Thing with Kenji Yoshino
Negotiate Anything
00:00
The Importance of Curiosity in Identity Conversations
Kwame: There are three principles of the book that I want to make sure that we can cover here. So we have cultivate curiosity disagree respectfully and apologize authentically so let's just run absolutely through them. Kwame: The really hard question that we came across with the curiosity chapter was what happens when you don't even know what you don't know this is Donald Rumsfeld famous distinction between the known unknowns and the unknown unknowns. He says a philosopher named Christy Daughson who's an epistemologist says whenever you're in an identity conversation put yourself in a nuclear physics seminar.
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