4min chapter

Microsoft Teams Insider cover image

DERTOUR Tour Operator and Travel Agency on Microsoft Teams and Enhancing Customer Experience

Microsoft Teams Insider

CHAPTER

Transitioning to Teams: The Landis Solution

This chapter delves into the shift from Avaya PBX systems to Microsoft Teams, highlighting initial challenges and the discovery of the Landis call center solution. The discussion emphasizes how Landis has enhanced service center operations and adapted to meet evolving needs through new features and improved user experiences over the past three years.

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