How to Communicate With Your Business Partner

The BIF method is brief, informative, friendly and firm. It's almost like treating your ex a bit like a business partner. We're very much about one topic at a time - we're not rehashing old arguments. And what is this topic or what is this question that needs to be answered? So hi, how are you going? X, Y, and Z. You're ending it with the firm bit asking for what you want in a very clear way.